There Urhere team has been working very hard on some important improvements across Urhere, and we wanted to give customers an early look at what’s coming.
These updates are focused on making everyday workforce management faster, clearer and easier to use — especially for teams managing rosters, employees, payroll and reporting across multiple locations.
Some updates are already in progress, while others will be released progressively as part of our ongoing product improvements.
We appreciate that some of you have been waiting whilst we finalised this update, however the size and magnitude of what has change, the affect it has on our customer base has been our top consideration.
Built for busy teams, growing businesses and multi-location operations
Managing a workforce gets harder as your team grows. More employees, more locations, more payroll rules, more reporting needs and more moving parts.
The upcoming Urhere updates are designed to make that easier. We’re improving the way teams build rosters, manage employees, prepare payroll, communicate with staff, track sales and labour, and operate across multiple locations from one account.
What’s coming
Rostering and multi-location scheduling
We’re rebuilding and improving key parts of the rostering experience to make scheduling faster, clearer and more flexible.
- A cleaner schedule experience
- Smarter employee suggestions when building rosters
- Improved schedule templates
- Better drag and drop interactions
- Day view and 14-day schedule options
- Multi-location employee rostering
- Better visibility across multiple locations
- Shift warnings and clash alerts
- Birthdays and important staff information visible in the schedule
- Better support for offered and empty shifts in templates
- Improved schedule actions such as copy, templates and selected shift actions
- AI Conversational Rostering
Sales, budgets and labour planning
One of the bigger updates is the ability to enter sales and budget figures directly into the schedule.
This means managers will be able to plan rosters with better visibility of expected sales, budgets and labour costs.
- Enter sales and budgets directly into the schedule
- Compare sales against labour
- View sales actuals and forecasts
- Report on sales and labour performance
- Improved payroll summary reporting
- Improved area summary reporting
- Better people reports, including unavailability, birthdays and anniversaries
- Cleaner reporting controls so data is easier to access
- Square POS integration
This is designed to help managers make better rostering decisions before the week happens, not just review the numbers afterwards.
Employee management and onboarding
We’re improving the way employee information is created, managed and reused across Urhere.
- A rebuilt employee profile
- Clearer salary and work settings
- Work profiles for managing work restrictions and employee rules
- A simpler onboarding process
- New onboarding forms
- Reusable default onboarding documents
- Digital signable documents
- Better document management for employee onboarding
- Clearer setup flows for new employees
- Blocking Unavailability
The goal is to make employee setup easier, reduce repeated admin and give managers a clearer view of employee information.
Payroll, costing and pay templates
We’re making pay templates and payroll preparation easier to understand and manage.
- Easier-to-understand pay templates
- Better explanatory UI around pay setup
- Bulk assignment of pay templates
- The ability to view employees linked to a pay template
- Improved pay template actions in employee workflows
- Clearer payroll costing
- Better support for businesses operating across multiple locations
- Dynamic shift costing based on location settings
These updates are designed to make payroll preparation clearer, especially for teams with multiple locations, different employee arrangements or more complex pay setup.
Important update
Important Xero payroll improvements
We’re also making important changes to the way Urhere works with Xero payroll and payroll in general. This has paved the way for more Awards, and more payroll connectors.
These updates are designed to give customers more control, clearer export information and better support for multi-location businesses using Xero.
What’s changing
Improved matched rate handling
Urhere is improving how matched Xero rates are handled, making it easier to understand which rates are connected and how they are being used during payroll export.
Two-way syncing with employee pay templates
Urhere will support syncing rates on demand between Xero and employee pay templates in both directions, helping keep employee pay setup and Xero payroll configuration better aligned.
Clearer export messaging
Payroll export messaging is being improved so customers can better understand what is happening during export, what needs attention and what has been completed.
Multiple Xero organisations connected to one Urhere account
Customers will be able to connect multiple Xero organisations to a single Urhere account. This is important for businesses that operate across multiple locations, entities or payroll setups.
Communication and hiring
We’re adding more tools to help teams communicate and manage applicants before they become employees.
- Attaching documents and images to news posts
- Requiring acknowledgement on important news posts
- 1-to-1 chat
- Group chat
- Real-time messaging
- A global chat slideout across Urhere
- Timesheet links to open or create employee chats
- Mobile-ready chat flows
- A hiring module under Employees
- Shareable hiring links
- Applicant management before employee creation
- Default applicant data collection
- Custom applicant fields
- Alerts and email summaries for new applications
Multi-lingual support
We’re working on new language options across key employee-facing areas of Urhere.
This will help make Urhere easier to use for diverse teams and multi-location workforces. The focus is on improving the experience for employees who interact with Urhere through onboarding, mobile workflows, communication and other day-to-day tasks.
Mobile app improvements
We’re rebuilding major parts of the mobile app experience to make it cleaner and easier for employees and managers to use.
- A rebuilt mobile app experience
- Improved editing UI and UX
- Better employee-facing workflows
- Mobile support for communication features
- Cleaner mobile interaction patterns
- Improved support for future multi-lingual experiences
How to get prepared
There is nothing urgent you need to do right now. However, this is a good time to:
- Review your current roster, timesheet and payroll processes
- Make sure employee records are up to date
- Check your locations and location settings
- Review pay templates and payroll configuration
- Review how your team currently manages sales, budgets and labour planning
- If you use Xero, review your current pay templates, and matched rates – ensure the Hourly Rates match the rates you would like to use in Xero.
A better foundation for the future of Urhere
These updates are part of a broader improvement program across Urhere.
We’re not just adding more features. We’ve been improving the foundations of the product so that rostering, employee management, payroll preparation, reporting, onboarding, communication and multi-location workflows work better together.
Our goal is to make Urhere more powerful, easier to use and better suited to the way modern teams operate.
