Glossary

Adjusted Times

The start and finish times on a timesheet that record the times for an employees shift, with any applicable adjustments made by the manager. Adjustments could include automated rounding,

Actual Times

The start and finish times on a timesheet that record the actual, captured by the eKiosk (Time Clock App)

Award

A modern Award is a document that sets out the minimum terms and conditions of employment. Modern Awards provide entitlements such as pay and hours of work, as per the Fair Work Act 2009.

Business Insights

urhere delivers business insights to help managers make smart decisions. Automating calculations across hours, shifts and wages to provide real-time views as Shifts are planned and completed. Business Insights also enables optional output of URhere data for connection with a client’s BI tools. Providing instant visibility of workforce data to key stakeholders.

Browser Sessions

A record of your browser sessions across all devices, allowing you to record, manage and log out your URhere past and active sessions.

Check-in

An eKiosk interaction, determining the time an employee checks in for a shift

Check-out

An eKiosk interaction, determining the exact time a team member checks out at the end of a shift

Common Shifts

Common Shifts allow you to set default shift times and then quickly add shifts aligned to the common operation hours of your business. Eg. If you are open 10 am until 3 pm Monday to Friday and 9 am until 2 pm on Saturday Common Shifts can be adjusted to align with these times.

Dashboard

urhere interaction point that delivers a view of provides an executive summary of news, team activity, upcoming schedule actions and key business insights.

Default Meal Break

The default length of time a Meal Break is defined as a break with a Shift

eKiosk (Time Clock App)

A digital interface that operates on a device (tablet recommended) that enables employees to check-in/out of work. Accurately capturing every time stamp and communicating across the platform to drive automation and real-time insights to help manage your people operation.

EA (Employee Agreement)

Enterprise agreement, aligned to the Fair Work Act 2009, defining all rules, rewards and conditions for the respective group of employees and/or respective site. The EA determines the structure of all pay rules and time conditions driving the URhere EA engine and subsequent TIA management.

Employees (Settings)

Employees, under the My Business menu, provides a summary of all Employees in urhere and allows you to manage all their personal information, employment details and digital document library. All these settings apply at the invidual employee level.

Employee Availability

Financial Stats

Financial Stats, under Reports, provides a historical view of key financial insights including completed shifts, hours, and Rostered (Scheduled) wages and final exported to payroll wages.

Hours

Time data view across urhere that captures the hours by the respective and selected employee, team, or team members.

Leave

Time away from work that employees can take leave for various reasons. Leave could include a holiday because they are sick or off to take care of sick family members. urhere has a number of Leave types allowing your staff to use the Leave type that aligns with the entitlements of your employees.

Leave Types

urhere Leave has the following types of Leave available. Leave (unpaid), Leave (paid), Sick Leave, Personal Medical Emergency, Family Medical Emergency, Holiday and Other. This is designed as a drop-down list. Use the Leave types that align to your business and the entitlements of your employees.

Logout Other Browser Sessions

Ability, via Browser Sessions, to logout your browser sessions for protection and security

Manager

A manager of employees who has access to urhere (manager interface) and can undertake tasks like scheduling, approving and exporting timesheets and approving Leave. The manager also has access to personnel data which can include employee pay rates/salaries.

Meal Break

A set period break during a shift is traditionally used for the employee to have a meal. It can be paid or unpaid.

My Business

The area to manage both Employees and Platform Settings. Employees is a summary of all Employees in urhere, and ability to manage each of their individual data and settings. Platform Settings are the universal settings that apply across Locations or all your business. Platform Settings include an interface to set and manage Pay Rate Engine, Pay Periods, Timesheets & Shift Defaults, Locations, Areas & Roles, eKiosk and Attachment Types.

Notifications/Alerts

urhere tool that brings important updates and activity views to users. Notification settings allow a user to determine what is important to them. Options to also deliver notifications via SMS or Email.

Publish (Roster or Schedule)

The issuing of the Schedule (or Roster) when it is ready, which instantly provides visibility to employees to see upcoming Shifts delivered to their mobile phone via urhere Employee Mobile App or web access. There is also an option to publish via downloading a PDF, allowing you to post to any shared media group or put it on the wall in the office.

Ordinary Hours

Ordinary hours are an employee’s normal and regular hours of work, which do not attract overtime rates.

Operational Stats

Operational Stats, under Reportss, provide a historical view of key operational insights including the number of completed shifts, hours worked, missed shifts, rejected shifts and late check-in. Insights to help managers make smarter decisions and take corrective action with employees to increase productivity.

Overtime

Any hours an employee works that are categorised as exceeding their normally scheduled working (ordinary) hours. Overtime can be applied to both an individual shift length that exceeds the normal scheduled working (ordinary) hours of a shift and total hours in the work period, where the total hours for any number of shifts exceeds the normal scheduled working (ordinary) for the work period.

Overtime Plus

A category of Overtime that reflects the highest overtime rate for an employee.

Platform Settings

urhere interface where managers can set and adjust the platform settings across your business. Platform Settings are the universal settings that apply across Locations or all your business. Platform Settings include an interface to set and manage Pay Rate Engine, Pay Periods, Timesheets & Shift Defaults, Locations, Areas & Roles, eKiosk and Attachment Types.

Profile Settings

urhere interface to make and adjust settings related to your user profile. Including password changes, log in and out, browser sessions and managing your billing account.

QR code

Technology that can be used to enable connection to another device. urhere utilises continually refreshed QR codes to enable connection via another device OR eKiosk authentication of a user’s device as an authentication method.  

Reports

The area of urhere that provides reports and data to help managers make smarter decisions around their people operations. It includes Timesheet Export History, Operational Stats and Financial Stats. Our standard reporting options are growing as we learn more about what insights customers want to see and generate valuable solutions that meet those needs.

Rounded Time

urhere feature that enables the automatic (if selected) OR manual rounding of eKiosk time stamps intended to simplify the timesheet approval for the payroll processing. Eg. 10:02 am rounded to 10:00 am.

Roster (or Schedule)

A view of all Shifts, by Employee, Location, Work Area and Role. The Schedule or Roster enables you to edit, move, add or delete Shifts to ensure you have the right employees for your business operation, every day.

Set Occurrence

The tool to enable you to create a recurring shift aligned to any specific day and defining when and for how long it repeats for.

Schedule (or Roster)

A view of all Shifts, by Employee, Location, Work Area and Role. The Schedule or Roster enables you to edit, move, add or delete Shifts to ensure you have the right employees for your business operation, every day.

Scheduled Times

The start and finish times on a timesheet that record the original Scheduled (or Rostered) for an employees shift.

Shift

A planned, created (by the Time Clock App) or completed (partially or fully) period of work tied to an employee. In urhere a Shift plays a central data record across our entire platform. 

Shift Notes

A text area within Shift Management to add any notes to a specific Shift. It is designed to use it as it suits your business.

Shift Status

Defining the status of every Shift from creation to finalisation. Status levels are not published (planned), confirmed, finished, checked-in and rejected. Planned allows a manager to build shifts without visibility to the employee. Publish readies a Shift to be included with the published Roster. This provides visibility and notification (if required) to all employees. Confirmed is when an employee accepts (if required) their Shift. Checked-in is when an employee start time is recorded. Finished is when the Shift is completed, determined by a check-in AND check out time. Rejected is when a team member affirms, they are NOT available (if an option) to attend work for a Shift.

Sick Leave

Where an employee was unavailable for part of, entire OR multiple Shifts as a result of a team member being Sick.

Single-factor Authentication

Single-factor authentication (SFA) only requires the user to provide one factor – typically a password or passcode.

Templates

A function within urhere Schedule (or Roster) that allows you to save any Schedule as a favourite. Enabling you to load (import) that Schedule into any future week. urhere allows you to create as many Templates as you like. Building a Roster Template for normal periods, peak periods, seasonal changes and/or minimal staff. It allows you to quickly build the Schedule and use it how its suits your business.

Timesheet

An object and interaction in urhere that outputs to payroll to enable the process. It contains all the required information for an employee, their Shifts, and their respective workforce data to get rewarded for their impact over the pay period.

Timesheet Approval

A process and interaction in URhere that enables the approver to review all workforce data, modify, add comments, reject, or approve the timesheet for output to the pay process. Ensuring all team members on the timesheet get rewarded for their impact over the pay period and future pay periods.

Two-factor Authentication

Two-factor authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves. For example, a user provides a password or passcode and a second factor with verification via Text, Email, or another App.

Timesheet Export

The function of the platform allows the extraction of payroll-ready timesheets for use by your accountant or to connect to Payroll or Accounting Platforms. Note – connection with platforms may require set up of unique ID codes within urhere to ensure each line of the timesheet can be classified by the platform using its own ID system.

Timesheet Export History

A record of every Timesheet Export within urhere. Providing for any audit or reviews as required.

Tools

Schedule (or Roster) tools that provide the user quick tools to clear the schedule, copy the entire schedule, show and hide metrics and publish options.

Unexcused Absence

Where an employee didn’t turn up for a Shift without any known OR timely reason. urhere provides a record for a manager to allow them to follow up with the staff member if required.

urhere

Our modern, cloud-based, time and attendance solution. urhere is Australian made and owned.

Wages

Financial data view across urhere that is calculated by hours multiplied by the respective pay rates + allowances of the respective and selected employee, team, or team members.

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