Privacy Policy

Last Updated 9th July 2021

Privacy and Cookies Policy

ShiftLineup PTY LTD (“ShiftLineup”, “urhere”, “we”, or “our”) is committed to protecting any personal information that we maintain about you. We want you to understand what kinds of information we may collect from you, how this information may be used, the steps we take to protect it, choices you have regarding our use and disclosure of personal information about you, and other information about our privacy practices. This Privacy Policy (this “Policy”) applies to the online collection of information by our websites, including shiftlineup.com, urhere.co, and mobile applications that link to or otherwise adopt this Policy.

What types of information are collected through this site or mobile application?

We may collect a range of information from you if you visit our site or mobile application depending upon the features you use.

We may collect personal information from visitors to our website or mobile application if they choose to provide it to us for our own use. For example, we collect name, e-mail address and other information that you choose to provide using the “contact us” feature on our website. We also collect user ID and log in information from our users.

In addition, we collect information on behalf of our clients, including information that clients provide by uploading data or through interfaces between our software and a client’s system. Client information also includes information that employees of our clients or other authorised users (“authorised users”) input or generate while using our website or mobile application. This can include information about our client, our client’s authorised users, or third parties—such as our client’s customers and their employees—that our client’s authorised users collect or cause to be collected “Client Information”). This may include name, address, email address, telephone number, geo-location information, sales notes, sales data, and other information about our client, our client’s customers and personnel, or authorised users.

We may also collect information about the browser and/or device that you are using to access our website or mobile application (such as the type of browser or device you are using, browser settings, and the device identification number). Device information may or may not be personally identifiable depending upon whether it is linked to the identity of the user.

We may automatically log information, such as a user’s IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyse trends or administer our websites and mobile applications. We may collect statistical or non-personally-identifiable information about our users, such as which pages are visited, how long a visitor stays on a particular page, the website from which a user came to our site, or similar such information. We also may collect aggregate information such as the total number of unique or return visitors to our site, using our application, or visiting a particular page in a given timeframe. We may use this information to measure the use of our sites and applications and to improve our content. We may use Google Analytics, a third party provider of analytics tools or a similar third party service to analyse information about visits to our website. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.

Does your website use cookies or similar technologies?

Yes, we may utilise “cookies,” web beacons and other similar technologies on our website. We may use first and/or third party “browser” or “HTTP” cookies, which are unique text files that may be used for data analysis, and enable our website to tailor information for the visitor. We may use browser cookies for purposes such as to personalise the user’s experience on our site, to remember a user when the user registers for products or services, for fraud prevention, or to track visits to our websites. We also may use “web beacons” (also referred to as pixel tags, clear gifs or other terms) or similar technologies to collect information such as how long a visitor remains on a particular page. If you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify the user when a web site tries to place cookies in the browser program (see below). Rejecting cookies may affect your ability to use some of features offered by the website. If you use our website without setting your browser to block cookies, you consent to the placement of cookies on your device.

Third parties, including our service providers or marketing partners may collect information about a visitor to our site over time and/or across different websites when the visitor uses our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as the visitor’s name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.

If you would like to opt-out of the placement of cookies you can do so using your website browser’s cookie control features. Opting out of the placement of cookies, however, may limit your ability to use some of the features of our site. Our site does not currently respond to do-not track signals.

How is my information used?

We may use the information we collect through our site or mobile application for the following purposes:

• To respond to requests for information or to facilitate transactions or communications that our clients, users of our sites, or users of our mobile applications request;
• To provide our clients with the services in accordance with the terms of our client agreements;
• To improve and administer our websites and mobile applications;
• To better understand the needs of the users of our sites and mobile applications and create content that is relevant to the user;
• To generate statistics and de-identified data;
• To personalise content for the user;
• To notify the user of any changes with our website or mobile application which may affect the user;
• To enforce the terms of use for our website or mobile application;
• For historical, statistical or business planning purposes;
• To prevent fraud and investigate potential misconduct; or
• To comply with law and legal process.

We also may use information we collect through our website or mobile application, other than Client Data, for marketing or market research purposes. We do not share, sell or lease personal information except as set forth in this Policy.

What types of choices do I have about your collection and use of personal information about me?

You have a number of choices regarding our collection and use of information through our websites and mobile applications for our own use. Please note that these choices apply to ShiftLineup’s collection and use of personal information for our own purposes. In cases where we are collecting or using personal information on behalf of our Clients, the collection and use Client Information is subject to the policies of that Client. For example, if you are an employee or other authorised user of one of our clients, personal information input into our website or mobile application while using the client features of our tools is Client Data and subject to our Client’s policies and you should contact them with any questions you may have about their policies.

In cases where you are requested to affirmatively provide information, such as to complete a form, or an application, or a survey on our website, you may decline to do so. Please understand, however, that in some cases certain information is required to complete an application, form or survey, and if you decline to provide the information requested you may not be able to submit the application or request or to use certain functionalities of our websites or mobile applications.
If you would like restrict our placement of cookies on your device, please see the FAQ ” Does your website use cookies or similar technologies?” above.

If you prefer that we no longer contact you about our products and services, please e-mail us at privacy@urhere.co
If you would prefer not to receive e-mail marketing messages from us, please use the opt-out instructions included in the email message to opt-out of additional communications.
You may be given additional choices in the context of particular preferences tools or functions that we make available through our website or mobile applications.

Can I access and request correction of personal information I provide through the website or mobile application?
Yes, you can request access to or correction or deletion of personal information we collect through our websites and mobile applications for our own use as further described below. Client information is subject to the policies of each client and any access or correction requests should be made directly to the applicable client.

In some cases, the website or mobile application may allow you to log-in to directly access and/or correct information you have provided. In other cases, such as web forms that you may submit through the site, if you would like to obtain a copy of the information you provided you can contact us at privacy@urhere.co When you update information, we may keep a copy of the prior version for our records.

Exceptions to access and correction rights may include:
• Where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question;
• Where the rights of persons other than the individual would be violated; or
• With respect to individual requests for the correction or deletion of information, in cases where we are otherwise legally required to retain the personal information.

We require that an individual provide reasonable validation of identity before we provide access to personal information from our files. To request access to or correction of information please send an email to: privacy@urhere.co

How may personal information collected through this website or mobile application be disclosed?

• We may disclose information with your consent or as otherwise necessary or appropriate to process a transaction that you, or, our Client, in the case of Client Data, may request. Clients may further disclose Client Data in accordance with their own policies.
• We may disclose information that we collect through our websites or mobile applications with agents, affiliated businesses, and service providers providing services on our behalf.
• In the event that our company or some of our assets are sold or transferred or used as security or to the extent we engage in business negotiations with our business partners, the information collected on our websites or mobile applications, including this site, may be transferred or shared with third parties as part of that transaction or negotiation.
• If we receive a request from law enforcement officials or judicial authorities to provide information on individuals, we may provide such information. In matters involving claims of personal or public safety or in litigation where the data is pertinent, we may use or disclose your personal information without a court order.
• We may use information you submit to investigate security breaches, misconduct, or otherwise cooperate with authorities pursuant to a legal matter.

Do you take steps to safeguard information I provide through the site or mobile application?

We understand the importance of data security and we take reasonable measures that we believe are appropriate to protect your information from loss, misuse, alteration or destruction. We will ask any agents and service providers to whom we may transfer your information take comparable steps to protect that security.

If you use this site or mobile application, you are responsible for maintaining the confidentiality of any user ID and password or other access credentials that you may be provided. You should notify us immediately if any user ID and password or other access credentials we may issue you are compromised.
Does your site contain links to other websites or social media platforms?

Yes, our website may include links to other websites or links that facilitate your ability to post content to social media platforms. This Policy only applies to those of our websites that link to this Policy. Please be aware that sites we link to may collect information about you and operate according to their own privacy practices which may differ from this Policy. Similarly, if you post content to social media platforms, such as Facebook or Twitter, whether you do so manually or using a widget offered on our site, please remember that your social media postings will be made available in accordance with the social media site where you are posting the information and that you may be limited in your ability to control information once you have made it available to third parties by posting it. Remember to consult the privacy policy of any websites you may visit regarding their privacy practices.

If I followed a link to your site from another website, whose privacy policy controls?

The privacy policy posted on the website you were visiting, if any, would apply to any information collection that occurred on that site. Our privacy policy applies to your activity on our site.

If I am using the site from outside Australia will information collected through the site be transferred to Australia?

Yes. By using this site, users from other countries consent to the transfer of any personal or other information collected to Australia and housed on servers in Australia and your information will be subject to use and disclosure in accordance with this Policy and applicable Australian law. We also reserve the right to store personal information in the country or region where our client is based.

Do you intentionally collect personal information from children?

No. This site is not intended or designed to attract users under the age of 13 or to collect personal information from such users. We do not collect personally identifiable data from any person we know to be under the age of 13 and those under 13 should not submit any personal information through this site. If we learn that we have inadvertently collected personal information from a child under the age of 13 we will remove the information from our files.

How will changes to this Policy be communicated?

If we make any material changes to this privacy policy we will change the “last updated” date so that you can quickly determine whether there were material changes since the last time you reviewed the policy.

Who can I contact with questions regarding this Policy?

If you have questions concerning our privacy practices, contact us at: privacy@urhere.co